One thing I always do when it comes to quoting jobs is take photos. That’s what I love about technology these days, everyone has a camera phone. As I’m in the business of carpet cleaning and relocation cleaning a lot of people tend to let’s say… stretch the truth when it comes to the cleanliness of the property.
So what I do and I also get my staff to do is; take photos.
As the saying says “a picture painted thousand words” and how true that is.
Generally what happens is people will say that the property or the carpet is in great condition, however when we arrive it’s a different story altogether. After a closer inspection we realise that additional time will be needed, however the customer will want to know why? This is where photos come in. By taking a picture of the areas that may need additional work, you’re covering you and your business.
What I like to do is actually send the photos to the customer today can see it in black and white and actually know why you’re charging an extra. I also realise you’re a bit savvy and know that you had evidence to prove what the property condition was like.
This is what real estate agents do when they do a condition report before people move in and out at the end of the tenancy. The agents realise that ‘yes’ you can put things in writing which is equally important, but … it’s also just as important to take photos as this will be evidence if it ever goes to court.
So now we do this for all of the bad jobs we come across whether it’s carpet cleaning or vacate cleaning, you can never be too careful and it’s always wise to cover yourself.
If you’re just about to move into a new home and you’re thinking of laying down carpet, it’s important to know a little bit about the carpet you choose and also how to go about cleaning it in the future. Not all carpet is the same and obviously, some are hardier than others, but …do you compensate nice soft quality carpet to ensure that it is easier to clean when it comes to hiring a professional carpet cleaning company.
At carpet cleaning Mornington peninsula we are constantly bombarded with questions from tenants and homeowners about what carpet is the best and also what types are good for longevity. One thing to remember is; thin carpet always cleans really easily, especially with carpet steam cleaning which is what we use predominantly at carpet cleaning Mornington Peninsula.
A lot of landlords these days don’t install good-quality carpets in homes that they rent out purely because of the cost factor and they know most the time the carpet will be damaged and need to be replaced within 5 to 10 years. Most people renting or should I say majority of people who rent only get their carpets professionally cleaned when they move out. This is because majority of the time this is a pre-requisite.
What most tenants don’t realise is if they had their carpets cleaned more often, it would make getting your bond back much more easier when it comes to exiting the property and it would also win favour and the eyes of the real estate agent and landlord if you can prove that you’ve had the carpets cleaned on a regular basis.
What Professional Carpet and Upholstery Cleaners Recommend
What carpet-cleaning-Mornington-Peninsula.com recommend is that people should take photos prior to moving in, so they can prove what state of the carpet was like when it comes time to vacating. This is great especially of a matter ever went to VCAT. The judge will want to see proof as far as what the state of the property was like when the tenant moved in, and also, when they moved out. The agent generally will just work off a condition report however, if you can take notes and also provide photos, you’ll be miles ahead if they ever decide to question the quality or state of the property when you move. If they see you went that extra mile as to take photos and make notes, generally they will realise that they can’t push you around and they tend to let things slide.
If you’re a homeowner and you’re looking to get good quality carpet, one thing you need to consider is good quality carpet needs regular attention and cleaning, including carpet steam cleaning. Most carpet steam cleaners will advise you to have the carpets cleaned every 6 to 12 months in order to prolong the life of the carpet pile.
So no matter what type of carpet you end up choosing, it’s important to look at carpet cleaning as a routine affair. Take care of your carpets and you’ll have many years of enjoyment. By doing this if you’re a tenant you can save your bond, an owner you can prolong the life of the carpet and ultimately, save hundreds if not thousands in the long run.
You can find Carpet-Cleaning-Mornington-Peninsula.com at: 709a The Esplanade, Mornington VIC 3931 or contact them on 1300 365 602.
For most people stains and spots can be a real pain and very unsightly. Especially large stains as they are something that you notice every day and it plays on your mind. Most of the people that we come across when it comes to stain removal have tried a number of products from the supermarket but they soon come to realise that most of them don’t do the job.
By far the best way to clean the stain or remove the spot that is getting on your nerves is with professional carpet cleaning. Most professionals will use what is known as hot water extraction to clean deep into the carpet fibre and in most cases, remove 100% of the stain.
As I said earlier when most people have a stain or a bothersome spot they generally go to the supermarket and see what they can buy when it comes to stain removers. The big problem with these stain removers is once their sprayed on, how do you remove them? That means the chemical is then lying dormant in your carpet or upholstery which then in turn, leads to more dirt build-up in the future.
There are some particular products that you can use and spray onto the carpet that you don’t need to extract, but these types of chemicals are generally only used by professional carpet cleaners. These types of chemical don’t attract dust and won’t cause damage to your carpet in the future however, they are hard to come across unless you’re using the services of a professional carpet cleaning company.
I’ve seen customers who have tried to remove particular stains with spot cleaners only to create a light bleach patch in the carpet, which in the long run makes it look worse. This could have easily been avoided by picking up the phone and getting in touch with a professional who knows what they’re doing.
The carpet cleaner will not only remove the stain but do it in a safe and timely manner. You won’t have to worry about bleach spots or any damage to the carpet as these guys do it on a regular basis. However keep in mind, you do need to use a professional company as not all carpet cleaners are the same.